Preno Help Centre
Go to Preno
All Collections
Back office
Back office
Guides and best practices on using Preno for the back office
Removing a Payment Method
Reporting in Preno
Reporting on Extras
Add an imported payment to a booking
Rolling back a booking & voiding the invoice
Invoice Agent partial amount
Preno Account - Changing Of Ownership
Download guest data
General
Changing the default view of the Grid
Connect with Goki
Activity History
Availability, inventory and double bookings
Agents
What is an Agent?
Edit or delete an Agent
Invoicing an Agent
How to invoice a company
Rates
How to edit your base rate
How to delete a rate plan from Preno
Edit minimum nights
Edit or update your rates
Edit rate availability
How to apply CTA/CTD
Extra guest charges
Room rates
Push inventory/rate updates - 750 days
Integrated payments
Payment card retention policy
Auto Payments
PCI Compliance for hoteliers
Integrated credit card payments
Reveal stored cards
Credit card info in notes removed
Settings
Change default email template
How to add a credit card surcharge
How to move a room from one room type to another
Example Email Templates
Rename a Room Type/Room
Data tags for Email Templates
How to remove Room types/Rooms
Add and manage users in Preno
Guest extras and requests
Updating email templates
How do I change the order of the rooms and room types on the grid?
Accommodation Data Programme (ADP) NZ
Updating credit card details for your Preno subscription
Preno Help Centre
  • Blog
  • Our Team
  • Facebook
  • Twitter
  • LinkedIn
Intercom logoWe run on Intercom