Super user starter pack
Helping you and the team get the most out of Preno
Training Videos 🎬
Short tutorial videos to help you use Preno
Optimise your Preno
Videos on how to maximise your Preno...more coming soon
These are the initial steps to take when setting up your Preno account
Guides and best practices on using Preno for the front desk
Guides and best practices on using Preno for the back office
Troubleshooting error messages
This contains the error messages that may appear in Preno, and solutions for them.
In-depth explanations of how the Xero integration works with Preno. This is written with accountants in mind.
Lightspeed Kounta POS Integration
Enabling, using & correcting errors with the Kounta integration in Preno
Articles on how to configure and use the integration to MYOB Essentials product
Preno's Channel Manager
Help Centre articles on STAAH
Help Centre articles on SiteMinder
Online Travel Agencies (OTA's)
How to connect your OTA's to Preno
Preno's Booking Engine
We're here to help you succeed
Preno's Auto-Email Templates
Welcome to Preno's Auto-Email Templates collection! Within this curated resource, you'll discover customizable email templates designed to streamline your guest communication process. Whether it's booking confirmation, pre-arrival information, check-in instructions, check-out reminders, or post-stay feedback requests, we've got you covered. Every template in this collection is designed with Preno's merge tags, allowing for easy personalisation and integration.