Super user starter pack

Helping you and the team get the most out of Preno

Jessica Kwok avatarKevin Soo avatarAmelia Gain avatar
4 authors13 articles

Training Videos 🎬

Short tutorial videos to help you use Preno

Jessica Kwok avatar
1 author8 articles

Optimise your Preno

Videos on how to maximise your Preno...more coming soon

Jessica Kwok avatar
1 author3 articles

Configuring Preno

These are the initial steps to take when setting up your Preno account

Jessica Kwok avatarAmelia Gain avatarMax Podolian avatar
4 authors17 articles

Front desk

Guides and best practices on using Preno for the front desk

Amelia Gain avatarJessica Kwok avatarMax Podolian avatar
5 authors50 articles

Back office

Guides and best practices on using Preno for the back office

Amelia Gain avatarJessica Kwok avatarKevin Soo avatar
3 authors50 articles

Troubleshooting error messages

This contains the error messages that may appear in Preno, and solutions for them.

Amelia Gain avatarJessica Kwok avatar
2 authors8 articles

Xero integration

In-depth explanations of how the Xero integration works with Preno. This is written with accountants in mind.

Jessica Kwok avatarAmelia Gain avatarMax Podolian avatar
4 authors26 articles

Lightspeed Kounta POS Integration

Enabling, using & correcting errors with the Kounta integration in Preno

Kevin Soo avatarMax Podolian avatarJessica Kwok avatar
3 authors4 articles

MYOB Integration

Articles on how to configure and use the integration to MYOB Essentials product

Max Podolian avatar
1 author3 articles

Channel Manager

Preno's Channel Manager

Jessica Kwok avatar
1 author1 article


Help Centre articles on STAAH

Jessica Kwok avatar
1 author2 articles


Help Centre articles on SiteMinder

Jessica Kwok avatar
1 author2 articles

Online Travel Agencies (OTA's)

How to connect your OTA's to Preno

Jessica Kwok avatar
1 author4 articles

Booking Engine

Preno's Booking Engine

Jessica Kwok avatar
1 author7 articles

Customer Success

We're here to help you succeed

Jessica Kwok avatarMax Podolian avatar
2 authors2 articles

Preno's Auto-Email Templates

Welcome to Preno's Auto-Email Templates collection! Within this curated resource, you'll discover customizable email templates designed to streamline your guest communication process. Whether it's booking confirmation, pre-arrival information, check-in instructions, check-out reminders, or post-stay feedback requests, we've got you covered. Every template in this collection is designed with Preno's merge tags, allowing for easy personalisation and integration.

1 author4 articles