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Super user starter pack

Helping you and the team get the most out of Preno

Training Videos 🎬

Short tutorial videos to help you use Preno

Optimise your Preno

Videos on how to maximise your Preno...more coming soon

Configuring Preno

These are the initial steps to take when setting up your Preno account

Front desk

Guides and best practices on using Preno for the front desk

Back office

Guides and best practices on using Preno for the back office

Troubleshooting error messages

This contains the error messages that may appear in Preno, and solutions for them.

Xero integration

In-depth explanations of how the Xero integration works with Preno. This is written with accountants in mind.

Lightspeed POS Integration

Enabling, using & correcting errors with the Kounta integration in Preno

MYOB Integration

Articles on how to configure and use the integration to MYOB Essentials product

Channel Manager

Preno's Channel Manager

Booking Engine

Preno's Booking Engine

STAAH

Help Centre articles on STAAH

SiteMinder

Help Centre articles on SiteMinder

Online Travel Agencies (OTA's)

How to connect your OTA's to Preno

Product news & updates

Find new releases and bug fixes by month

Customer Success

We're here to help you succeed

Preno's Auto-Email Templates

Welcome to Preno's Auto-Email Templates collection! Within this curated resource, you'll discover customizable email templates designed to streamline your guest communication process. Whether it's booking confirmation, pre-arrival information, check-in instructions, check-out reminders, or post-stay feedback requests, we've got you covered. Every template in this collection is designed with Preno's merge tags, allowing for easy personalisation and integration.