Below are a few email templates that can be used and modified for your property so they can be sent out to your guests.

For more information on setting up Email Templates and the data tags that can be used, please check out our articles below:

When setting up the Email template, copy the example template below and the data tags will pull information from your booking onto the email.

Automated emails can be setup so these email templates are automatically sent out after an event e.g. when the booking is confirmed.

Dear |* first_name *| |* last_name *|,

Please accept this email as confirmation of your reservation for |* duration_number *| night(s) from |* long_checkin_date *| until |* checkout_date *|. You'll be staying in |* room_type *|.

Check in time is 3.00pm, though an earlier check in is possible by prior arrangement. Simply contact us if this is required, and we'll do all we can to accommodate your request.

If there is anything else that we can do to enhance your stay please don’t hesitate to get in touch.

We look forward to welcoming you.

Kind Regards,

|* user_full_name *|

Hi |* first_name *| |* last_name *|,

Thank you staying with us, we hope you had a great time.

Here is your full receipt for your booking total of |* booking_total *|.

|* guest_receipt *|

Please let us know if you have any questions or feedback.

Kind regards,

|* user_full_name *|

Dear |* first_name *| |* last_name *|,

This email is to confirm the cancellation of your stay from |* long_checkin_date *| to |* long_checkout_date *|.

We're sorry to hear that you won't be able to join us on this occasion, and hope we can welcome you soon.

If you have any questions in the meantime, please don't hesitate to get in touch.

Kind Regards,

|* user_full_name *|

Hi |* first_name *| |* last_name *|,

This is an email confirmation to let you know that we have recently taken the payment of |* payments_total *| for your booking.

|* guest_receipt *|

If you have any questions about your stay with us, please let us know.

We are looking forward to welcoming you soon.

Kind Regards,

|* user_full_name *|

Hi |* first_name *| |* last_name *| ,

Thank you staying with us. We hope you enjoyed staying in |* room_type *|.

We hope your experience with us was one to remember. If you enjoyed your stay, can we please ask that you jump on Google reviews or Trip Adviser and provide a review.

If you have some suggestions or maybe we have let you down, please reply to this email and we will reach out to you. Constructive feedback is really appreciated.

Kind regard,

|* user_full_name *|