Data tags allow you to pull information from a booking and paste it into an email.
You can add a data tag to an email template by clicking Insert tag and choosing a tag from the drop down box.
Below are screenshots of an email template with data tags being used and a preview of how the email would look when emailing a guest.
Email template with data tags:
Email Preview:
List of the data tags that can be used
Booking
Id - adds the Preno ID of the booking to the email.
Reference - adds the booking reference to the email.
Guest
First name - adds the primary's guest first name e.g Brad.
Full name - adds the primary's guest full name; last name and then first e.g. Pitt, Brad.
Guests list - adds all the guests on the booking separated by commas e.g. Brat Pitt, Angelina Jolie, Johnny Depp.
Guests list with room and dates - adds the names from group bookings with their assigned room and check in and check out dates
Dietrich, Shea - 2 nights in One Bedroom Unit, Room 15 - from 17/05/2024 to 19/05/2024
Brekke, Brooks - 2 nights in Cottage, Carpark - from 19/05/2024 to 21/05/2024
Dicki, Elbert - 2 nights in Cottage, Waitlist - from 19/05/2024 to 21/05/2024
Last name - adds the primary's guest last name e.g. Pitt.
Guest counts
Number of adults - adds the number of adults on the booking to the email e.g. 6.
Number of children - adds the number of children on the booking to the email e.g. 2
Number of guests breakdown - adds the number of guests to the email e.g. 6 + 2
Total guests number - adds the total number of guests to the email e.g. 8.
Dates
Checkin date - Adds the checkin date e.g 31 Aug 2022
Checkout date - Adds the checkout date e.g. 02 Sep 2022
Date created - Adds the date the booking was created e.g. 01 Aug 2022 02:13:57
Duration nights - Adds the number of nights the booking is for e.g. 2 nights.
Duration number - Adds the number of nights but only as a number e.g. 2.
Long checkin date - Adds the checkin date in long form e.g. Wednesday, 31 August 2022
Long checkout date - Adds the checkout date in long form e.g. Friday, 02 September 2022.
Room
Number of rooms - Adds the number of rooms on the booking e.g. 3.
Rooms list - Adds a list of the rooms with the number of nights in that room e.g.
Spooky Room - 2 days
Scary Room - 2 days
Haunted room - 2 days
Rooms list with rate - Adds a list of rooms with the number of nights in that room as well as the rate e.g.
Spooky Room - 2 nights @ $100.00
Scary Room - 2 nights @ $165.00
Haunted room - 2 nights @ $200.00
Room number - Adds the room number. If it is a group booking, it will only add the first rooms room number e.g. Room 1.
Room numbers list with note - Adds the room number and custom note assigned to that room. e.g. the instructions or code required to enter that specific room
Room type - Adds the room type. If is a group booking, it will only add the first rooms room type e.g. Spooky room.
Extras
Extras list - Lists the extras on the bookings separate by commas e.g. Corona, Late Checkout, Vodka.
Extras bulletlist - Adds a bulletpoint of all the extras on the booking and the price e.g.
Corona - 1 @ $10.00
Late Checkout - 1 @ $20.00
Vodka - 1 @ $100.00
Extras total - Adds the total of all the extras.
Extras nett total - Adds the total of all the extras minus agent commission if the extra has been billed to the agent.
Total
Accommodation total - adds the accommodation total without agent commission taken out.
Accommodation nett total - adds the accommodation total minus agent commission.
Amount outstanding - Booking total minus payments added to the booking.
Booking total - The total of the booking, accommodation total + extras total.
Payment total - Adds the total payments applied to the booking.
Agent
Agent - Adds the agents name e.g. Expedia
Agent first name - adds the agents contact details first name e.g. Chris
Agent full name - adds the agents contact details, last name and then first e.g. Pratt, Chris.
Commission amount - Adds the agents commission amount for the booking.
Commission rate - Adds the commission percentage e.g. 15 of the commission rate is 15%.
Nett total - Adds the nett total of the booking - Booking Total minus Agent commission amount.
Agent Total - Adds accommodation gross total (accommodation total not including commission) + extras billed to agent.
Misc
Today - Adds todays date e.g. 01 Sep 2022.
User full name - Adds the users name.
Guest receipt - Attaches a PDF copy of the receipt to the email.