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Data tags for Email Templates
Data tags for Email Templates

A list of the possible data tags you can use when creating an email template and what they do

Jessica Kwok avatar
Written by Jessica Kwok
Updated over 10 months ago

Data tags allow you to pull information from a booking and paste it into an email.

You can add a data tag to an email template by clicking Insert tag and choosing a tag from the drop down box.

Below are screenshots of an email template with data tags being used and a preview of how the email would look when emailing a guest.

Email template with data tags:

Email with data tags

Email Preview:


List of the data tags that can be used

Booking

  • Id - adds the Preno ID of the booking to the email.

  • Reference - adds the booking reference to the email.


Guest

  • First name - adds the primary's guest first name e.g Brad.

  • Full name - adds the primary's guest full name; last name and then first e.g. Pitt, Brad.

  • Guests list - adds all the guests on the booking separated by commas e.g. Brat Pitt, Angelina Jolie, Johnny Depp.

  • Guests list with room and dates - adds the names from group bookings with their assigned room and check in and check out dates

    • Dietrich, Shea - 2 nights in One Bedroom Unit, Room 15 - from 17/05/2024 to 19/05/2024

    • Brekke, Brooks - 2 nights in Cottage, Carpark - from 19/05/2024 to 21/05/2024

    • Dicki, Elbert - 2 nights in Cottage, Waitlist - from 19/05/2024 to 21/05/2024

  • Last name - adds the primary's guest last name e.g. Pitt.


Guest counts

  • Number of adults - adds the number of adults on the booking to the email e.g. 6.

  • Number of children - adds the number of children on the booking to the email e.g. 2

  • Number of guests breakdown - adds the number of guests to the email e.g. 6 + 2

  • Total guests number - adds the total number of guests to the email e.g. 8.


Dates

  • Checkin date - Adds the checkin date e.g 31 Aug 2022

  • Checkout date - Adds the checkout date e.g. 02 Sep 2022

  • Date created - Adds the date the booking was created e.g. 01 Aug 2022 02:13:57

  • Duration nights - Adds the number of nights the booking is for e.g. 2 nights.

  • Duration number - Adds the number of nights but only as a number e.g. 2.

  • Long checkin date - Adds the checkin date in long form e.g. Wednesday, 31 August 2022

  • Long checkout date - Adds the checkout date in long form e.g. Friday, 02 September 2022.


Room

  • Number of rooms - Adds the number of rooms on the booking e.g. 3.

  • Rooms list - Adds a list of the rooms with the number of nights in that room e.g.

    • Spooky Room - 2 days

    • Scary Room - 2 days

    • Haunted room - 2 days

  • Rooms list with rate - Adds a list of rooms with the number of nights in that room as well as the rate e.g.

    • Spooky Room - 2 nights @ $100.00

    • Scary Room - 2 nights @ $165.00

    • Haunted room - 2 nights @ $200.00

  • Room number - Adds the room number. If it is a group booking, it will only add the first rooms room number e.g. Room 1.

  • Room numbers list with note - Adds the room number and custom note assigned to that room. e.g. the instructions or code required to enter that specific room

  • Room type - Adds the room type. If is a group booking, it will only add the first rooms room type e.g. Spooky room.


Extras

  • Extras list - Lists the extras on the bookings separate by commas e.g. Corona, Late Checkout, Vodka.

  • Extras bulletlist - Adds a bulletpoint of all the extras on the booking and the price e.g.

    • Corona - 1 @ $10.00

    • Late Checkout - 1 @ $20.00

    • Vodka - 1 @ $100.00

  • Extras total - Adds the total of all the extras.

  • Extras nett total - Adds the total of all the extras minus agent commission if the extra has been billed to the agent.


Total

  • Accommodation total - adds the accommodation total without agent commission taken out.

  • Accommodation nett total - adds the accommodation total minus agent commission.

  • Amount outstanding - Booking total minus payments added to the booking.

  • Booking total - The total of the booking, accommodation total + extras total.

  • Payment total - Adds the total payments applied to the booking.


Agent

  • Agent - Adds the agents name e.g. Expedia

  • Agent first name - adds the agents contact details first name e.g. Chris

  • Agent full name - adds the agents contact details, last name and then first e.g. Pratt, Chris.

  • Commission amount - Adds the agents commission amount for the booking.

  • Commission rate - Adds the commission percentage e.g. 15 of the commission rate is 15%.

  • Nett total - Adds the nett total of the booking - Booking Total minus Agent commission amount.

  • Agent Total - Adds accommodation gross total (accommodation total not including commission) + extras billed to agent.


Misc

  • Today - Adds todays date e.g. 01 Sep 2022.

  • User full name - Adds the users name.

  • Guest receipt - Attaches a PDF copy of the receipt to the email.

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