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Data tags for Email Templates
Data tags for Email Templates

A list of the possible data tags you can use when creating an email template and what they do

Jessica Kwok avatar
Written by Jessica Kwok
Updated over 6 months ago

Data tags allow you to pull information from a booking and paste it into an email.

You can add a data tag to an email template by clicking Insert tag and choosing a tag from the drop down box.

Below are screenshots of an email template with data tags being used and a preview of how the email would look when emailing a guest.

Email template with data tags:

Email with data tags

Email Preview:


List of the data tags that can be used

Booking

  • Id - adds the Preno ID of the booking to the email.

  • Reference - adds the booking reference to the email.


Guest

  • First name - adds the primary's guest first name e.g Brad.

  • Full name - adds the primary's guest full name; last name and then first e.g. Pitt, Brad.

  • Guests list - adds all the guests on the booking separated by commas e.g. Brat Pitt, Angelina Jolie, Johnny Depp.

  • Guests list with room and dates - adds the names from group bookings with their assigned room and check in and check out dates

    • Dietrich, Shea - 2 nights in One Bedroom Unit, Room 15 - from 17/05/2024 to 19/05/2024

    • Brekke, Brooks - 2 nights in Cottage, Carpark - from 19/05/2024 to 21/05/2024

    • Dicki, Elbert - 2 nights in Cottage, Waitlist - from 19/05/2024 to 21/05/2024

  • Last name - adds the primary's guest last name e.g. Pitt.


Guest counts

  • Number of adults - adds the number of adults on the booking to the email e.g. 6.

  • Number of children - adds the number of children on the booking to the email e.g. 2

  • Number of guests breakdown - adds the number of guests to the email e.g. 6 + 2

  • Total guests number - adds the total number of guests to the email e.g. 8.


Dates

  • Checkin date - Adds the checkin date e.g 31 Aug 2022

  • Checkout date - Adds the checkout date e.g. 02 Sep 2022

  • Date created - Adds the date the booking was created e.g. 01 Aug 2022 02:13:57

  • Duration nights - Adds the number of nights the booking is for e.g. 2 nights.

  • Duration number - Adds the number of nights but only as a number e.g. 2.

  • Long checkin date - Adds the checkin date in long form e.g. Wednesday, 31 August 2022

  • Long checkout date - Adds the checkout date in long form e.g. Friday, 02 September 2022.


Room

  • Number of rooms - Adds the number of rooms on the booking e.g. 3.

  • Rooms list - Adds a list of the rooms with the number of nights in that room e.g.

    • Spooky Room - 2 days

    • Scary Room - 2 days

    • Haunted room - 2 days

  • Rooms list with rate - Adds a list of rooms with the number of nights in that room as well as the rate e.g.

    • Spooky Room - 2 nights @ $100.00

    • Scary Room - 2 nights @ $165.00

    • Haunted room - 2 nights @ $200.00

  • Room number - Adds the room number. If it is a group booking, it will only add the first rooms room number e.g. Room 1.

  • Room numbers list with note - Adds the room number and custom note assigned to that room. e.g. the instructions or code required to enter that specific room

  • Room type - Adds the room type. If is a group booking, it will only add the first rooms room type e.g. Spooky room.


Extras

  • Extras list - Lists the extras on the bookings separate by commas e.g. Corona, Late Checkout, Vodka.

  • Extras bulletlist - Adds a bulletpoint of all the extras on the booking and the price e.g.

    • Corona - 1 @ $10.00

    • Late Checkout - 1 @ $20.00

    • Vodka - 1 @ $100.00

  • Extras total - Adds the total of all the extras.

  • Extras nett total - Adds the total of all the extras minus agent commission if the extra has been billed to the agent.


Total

  • Accommodation total - adds the accommodation total without agent commission taken out.

  • Accommodation nett total - adds the accommodation total minus agent commission.

  • Amount outstanding - Booking total minus payments added to the booking.

  • Booking total - The total of the booking, accommodation total + extras total.

  • Payment total - Adds the total payments applied to the booking.


Agent

  • Agent - Adds the agents name e.g. Expedia

  • Agent first name - adds the agents contact details first name e.g. Chris

  • Agent full name - adds the agents contact details, last name and then first e.g. Pratt, Chris.

  • Commission amount - Adds the agents commission amount for the booking.

  • Commission rate - Adds the commission percentage e.g. 15 of the commission rate is 15%.

  • Nett total - Adds the nett total of the booking - Booking Total minus Agent commission amount.

  • Agent Total - Adds accommodation gross total (accommodation total not including commission) + extras billed to agent.


Misc

  • Today - Adds todays date e.g. 01 Sep 2022.

  • User full name - Adds the users name.

  • Guest receipt - Attaches a PDF copy of the receipt to the email.

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