Preno

How to move a booking from one room/room type to another in Preno.

How to move a booking to another room

How to allow flexibility to create extras when managing bookings or require the user to select from the defined list of extras only.

Managing the addition of extras

How to add a new extra to your booking in Preno.

Add a new extra while in the booking

How to update a booking if the guest checks out early from their room.

Guest checks out early

What is causing the guest names to change in your bookings when you edit one of them?

Why are my guests names being overwritten?

How to add bookings that were made in the past

Adding past bookings

How to print a receipt

How to remove the yellow box from the Grid

Why is there a yellow box on the Grid?

How to create, confirm, or delete an unconfirmed booking

Creating an unconfirmed booking

Setting a custom rate for a booking

How to create a booking with different rates

Creating a booking with multiple rates

If you have a guest leaving early and you need to open up the availability for the room nights they are not staying. ​

Checking out a guest early and opening up those unused room nights.

How to make changes or edit a checked out booking

How to rollback a booking or undo a checkout/checkin

For large group bookings, you may find it useful to have a list of all reservations in the party, and what room they're in

How to print a rooming list

How to search and filter your bookings from the Bookings page

Bookings list search and filter

You can send a .PDF attachment of the receipt to your guest with an email tag

Emailing a receipt to your guest

Create a booking with multiple rooms and one invoice

How to create a group booking

How to cancel a booking from the grid or Bookings page, and how to take payment for a booking that has been cancelled

Cancelling a booking

How to make the Email guest or Email agent button clickable

What to do if the Email button is not clickable

How to email booking information to an Agent or Guest

Emailing an Agent or Guest

Jenish Patel

Marie Hng

Amelia Gain

Bookings

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Our Team

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