Splitting bookings is a common request for situations such as:
- A group booking wanting to pay individually
- Separate receipts are required by each guest
- Sending confirmation emails to guests in a group booking
To split a booking:
- Find the group booking in Preno and select 'View booking'
- At the top right corner click on the 'More' button to select the 'Split Booking' option
- A window will pop up allowing you to choose how you would like the booking to be split
- Select the bookings you want to split 'Individually' or into a 'New group booking'
- Confirm the split by clicking 'Split booking'
- New booking IDs will be displayed under booking history found at the bottom of the page
Important notes when splitting bookings
- If a stored credit card is present on the booking, you can select which booking booking the stored credit card should be attached to.
- Payments assigned to a room will remain with the primary booking after it's split