Splitting bookings is a common request for situations such as:

  • A group booking wanting to pay individually
  • Separate receipts are required by each guest
  • Sending confirmation emails to guests in a group booking

To split a booking:

  1. Find the group booking in Preno and select 'View booking'
  2. At the top right corner click on the 'More' button to select the 'Split Booking' option
  3. A window will pop up allowing you to choose how you would like the booking to be split
  4. Select the bookings you want to split 'Individually' or into a 'New group booking'
  5. Confirm the split by clicking 'Split booking'
  6. New booking IDs will be displayed under booking history found at the bottom of the page


Important notes when splitting bookings

  • If a stored credit card is present on the booking, you can select which booking booking the stored credit card should be attached to.
  • Payments assigned to a room will remain with the primary booking after it's split


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