Account Security & Login
Setting up multi-factor authentication, signing in, and keeping your Preno account secure
By Kevin1 author9 articles
- Multi-factor authentication in PrenoWhat multi-factor authentication is, why Preno is making it required, and what you need to do.
- Securing your login with Multi Factor Authentication (MFA)How to set up Multi Factor Authentication (MFA) on your user login
- Save and use your backup codesBackup codes get you into your Preno account if you lose your phone. Here's how to save, use and regenerate them.
- Manage your team's login & MFACheck your team's MFA status, help users who are locked out, and get everyone ready before your region's enforcement date.
- Can't sign in? Lost phone or authenticatorLost your phone or can't get a working authenticator code? Here's how to get back into your Preno account.
- Change or reset your password or usernameChange your password while signed in, reset it if you've forgotten it, recover your username, and see where you're signed in.
- If you think your account has been compromisedWarning signs of unauthorised access to your Preno account, and what to do first.
- Login SecurityWhy am I being logged out of Preno?
- How to set up and use passkeysSet up a passkey to sign in to Preno faster and more securely, without typing a password.