Guest & Agent Communication
Setting up emails templates and automating them.
By Kevin and 3 others4 authors13 articles
Set up of Emails and Auto Emails for Guest or Agent
Set up of Templates
- Emailing an Agent or GuestHow to email booking information to an Agent or Guest
- Email templates setupHow to add, duplicate, edit or remove email templates for guests/agents
- Automated EmailsSend emails from Preno automatically
- Data tags for Email TemplatesA list of the possible data tags you can use when creating an email template and what they do
- Change default email templateHow to change your default email templates
- Email template theme coloursHow to customise your email template with a colour theme
- Updating email templatesHow to update guest and agent email templates
Example Auto-Email Templates
We've created some example templates to help get you started
- Example Email TemplatesEmail templates which can be used and modified for your property to send out to your guests.
- Email Template - Check-Out EmailAssist your guests as their stay draws to a close with effective Check-out Reminder emails. Replace any Italic text with your own.
- Email Template - Booking ConfirmationKickstart your guest's journey with our Booking Confirmation email template. Find an easy-to-personalise template that confirms a booking.
- Email Template - Check-in InstructionsFacilitate a seamless arrival experience with comprehensive Check-in Instruction emails. Remember to replace any text that is in Italics.
- Email Template - Post-Stay FeedbackGather invaluable guest insights with strategically crafted Post-Stay Feedback Request emails. Add a link so guests can share a review.
- Email Template - Pre-Arrival EmailPrep your guests for an unforgettable stay with our customisable Pre-Arrival Information email template.