Skip to main content
All CollectionsCustomer SuccessAuto email templates
Email Template - Pre-Arrival Email
Email Template - Pre-Arrival Email

Prep your guests for an unforgettable stay with our customisable Pre-Arrival Information email template.

Menilik Dyer avatar
Written by Menilik Dyer
Updated over a year ago

Dear |* first_name *|,

We’re thrilled that your visit to |* property_name *| is drawing near! To ensure a smooth and enjoyable stay, we wanted to share a few pointers:

[Insert personalised pre-arrival tips, recommended activities, or information about hotel amenities]

Our team has also curated a list of popular spots around the property that are worth a visit:

[Insert brief details about local attractions, unique spots, and eateries]

Should you need a taxi from the airport or assistance with creating an itinerary, we’re more than happy to assist.

Moreover, if you have any dietary restrictions or special requests for your room, feel free to share them with us before your arrival so we can adequately prepare.

We’re dedicated to making your stay at |* property_name *| unforgettable. Please feel free to reach out if you have any questions or need further information.

We look forward to welcoming you soon!

Best regards,

Your |* property_name *| Team

Did this answer your question?