You can send charges from your restaurant/bar POS to a guest booking in Preno. Preno has partnered with Lightspeed, a leading cloud-based hospitality POS platform. You can connect Lightspeed K-Series with Preno.
With this integration, "Bill to room" becomes an additional payment method in your POS. The charges will automatically be sent to the guests' booking as an extra in Preno.
How to send Bill to room charge to Preno
Note: You can only Bill to room to a booking status is Checked in, and the Check out date is not in the past. You cannot Bill to room once the Check out date is in the past. |
Raise the sale in Lightspeed POS, then tap on Pay
Select the Bill to room payment method. (Note that the name of this payment method is customisable in the Back-office so the name may vary)
Search using the room number or the guest name. Then select the guest to complete the Bill to room. The charge will be sent to the booking in Preno.
Viewing the Bill to room extra in Preno
You can find the Bill to room charges from your POS in the Extras section of the booking.
There is also an icon as a visual indicator that the extra was added from the POS.
To view more information, click on View.
To view details of the transaction, click on the blue receipt ID. A copy of the PDF receipt will be retrieved from the POS.
If you have to make an adjustment to the Bill to room amount due to guest dispute, you can add another extra in Preno (with negative amount) to make the adjustment.
Bill to room report
You can get a list of Bill to room transactions. Go to Reporting > Lightspeed POS.
This report is useful to reconcile your Bill to room charges between Preno and Lightspeed.