Payment gateways are the intermediary between you and charging your guest's credit card. They also securely store your guest's credit card - it's not safe to just save it in booking notes!

We integrate with these providers:

On the Payment Methods page, click 'Sign up to Stripe Connect'.

If you don't have a Stripe account, then fill out the form to sign up. Once you complete the form, your Stripe account will automatically integrate with Preno.

If you already have a Stripe account, then you will be able to login to your Stripe account using the same email address.

After you Sign In with your Stripe account, you may need to reach out to Stripe support so that you can charge Virtual Credit Cards (like Expedia Collect, Booking.com and Agoda). If you don't do this, then you won't be able to charge Virtual Credit Cards.

Visit https://support.stripe.com/email and message their team to request that your Merchant Category Code (MCC) is changed 7011. 

You will need to sign up for a merchant account with Windcave, and have API credentials enabled. You should also let your Windcave rep know that you are wanting to connect to Preno, so that they are able to provide the right product for you. Our team can also make a referral.

Once your merchant account is ready and you have the API username and API Key handy, you can connect it with Preno. To do this:

If you choose not to use a gateway, you need to be securely storing guest credit card details somewhere. Saving credit card numbers in booking notes is not secure, and potentially opens you up to legal liability in the event of a security breach.

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