The Channel booking list shows the bookings Preno has received through the Channel Manager, from your connected channels and from your booking engine. Use it to check that a booking has come through, and to confirm pending bookings from your booking engine.

The list of bookings opens in a new browser tab.

Bookings made through your booking engine show mybookingsite.io as the source. A booking shows as Pending when the guest started booking but didn’t finish. While a booking is pending, no payment has been taken and the room isn’t held.

You have 24 hours to confirm a pending booking. When you confirm it, the booking is added to Preno automatically.

Because the room isn’t held, it may have been booked through another channel in the meantime. Check the room is still available, and check with the guest that they’d still like to stay.

The booking is added to Preno.

No payment was taken when the guest booked, so take payment as usual.

To see the full details of a booking, click ⋯ Actions, then click Booking Summary.

You can no longer confirm the booking from the Channel booking list. You’ll still have the guest’s details, so you can contact them and create the booking manually in Preno.