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SiteMinder - Map your room types and rate plans

How to map your SiteMinder room and rate codes in Preno so rates and availability sync correctly.

Written by Kevin Soo

You can map your SiteMinder room types and rate plans in Preno settings. Mapping tells Preno which room type and rate in SiteMinder each Preno room type and rate plan corresponds to, so rates and availability sync to the right place.

Before you start

Make sure the room types and rate plans you want to connect already exist in both Preno and SiteMinder. If you still need to add them:

Open the mappings screen

  1. Go to Settings > Integrations.

  2. Find Channel Manager section and click Edit mappings.

This opens Channel manager mappings, where your room types are listed with a code field alongside each one.

Map your room types

For each room type, enter its Room type code in the field on the right, matching the room's inventory/room code in SiteMinder. If the code doesn't match, that room type won't sync.

Only room types with a code will sync. Leave the code blank for any room types you don't want to send to SiteMinder.

Map your rate plans

  1. Click the arrow beside a room type to expand it and see its rate plans.

  2. Enter a Rate plan code for each rate plan you want to sync, matching its rate code in SiteMinder.

Only rate plans with a code will sync. Leave the code blank for any rate plan you don't want to send to SiteMinder — this is how you choose which rates sync. The "derived from" note beside some rate plans is just context, showing which base rate they were created from; it doesn't change how mapping works.

Tip: Use the search box at the top to jump straight to a room type or rate plan if you have a long list.

Save and sync

Click Save. Your mappings sync to SiteMinder straight away, and your changes should be reflected in SiteMinder shortly after.

Useful SiteMinder Help Articles

Still stuck? Message us any time via the in-app chat.

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