New ✨
Payment Links (Stripe) — request a payment from a guest by sending them a secure link they can pay online, in their own time, with no need to key in their card details for them. Handy for deposits, outstanding balances, or following up a payment that didn't go through. Now available to all properties connected to Stripe.
👉 Learn more about Payment Links
Passkeys — sign in without a password using your device's fingerprint, face or PIN. Faster to sign in, and harder for anyone else to get into your account.
👉 Learn more about Passkeys
Enhancements 🥳
A fuller room stay report — the report now includes payments, deposits, invoices, an extras breakdown, guest notes, address and phone number, so you can answer most questions without opening each booking. Because it now contains guest personal information, we'll ask you to verify your identity before it downloads.
Cancellation emails send straight away — when a booking is cancelled, the automated email now goes out immediately rather than waiting for the next hourly run.
SiteMinder booking notes show the OTA rate plan — the rate plan the guest booked on now appears in the booking note, so you can see exactly what was sold without going back to the channel manager.
Account security — a set of improvements to make MFA easier to get right:
If your account requires MFA, the setup screen no longer offers a "Skip for now" option that wouldn't have worked anyway.
You'll now be asked to set up MFA before creating your first passkey, so you always have a way back into your account.
More time to finish setting up your authenticator app before it times out.
Refreshed emails for password, passkey and authenticator changes, so it's clearer what changed on your account.
Preno now tells your password manager what our password rules are, so the password it generates will be accepted first time.
Refreshed billing settings — the billing section of Settings has been rebuilt, with a cleaner layout and faster navigation.
A steadier grid — moving quickly around the grid is less likely to interrupt you, and the underlying availability queries are faster.
API: protect guest data in list responses — guest and agent personal information has been removed from list endpoints. If you build against the Preno API and need those details, request the individual record.
Bug fixes 🧰
Returning guest indicator — fixed an issue where a guest on their first stay could be incorrectly shown as a returning guest.
Cancellation automations — fixed cancelled bookings not triggering their email and payment automations.
Occupancy percentage — fixed connected and scheduled closures inflating your occupancy figure.
Deposits from SiteMinder — fixed deposits not including agent commission.
Housekeeping access — fixed users being unable to reach the housekeeping checklist when MFA is enforced on the account.