Adding a surcharge to certain manual payment methods can help cover transaction fees. You can set up Preno to automatically apply a surcharge on a payment method with Auto Surcharge.
Please note; auto surcharge does not apply to auto payments and therefore will not be applied if have auto payments set up for your direct website bookings. If you would like to apply a surcharge for the booking amount; you may set this up in your Booking Engine via Taxes & Policies > Fees.
Setting up Auto Surcharge
Auto-surcharge is set up by a payment method basis. You can have different surcharges for different payment methods. To set it up:
Go to Settings > Payment methods. You will see a section called Payment surcharge.
Click on Add surcharge.
Choose the payment method you'd like to apply the surcharge to, specify the surcharge percentage, and the name of the surcharge (this is displayed on the guest receipt) then click Save.
Now, every time you use this payment method, the specified surcharge will be automatically applied.
Tip: You also have the option to opt out of applying the surcharge at the time of payment, giving you the flexibility on a per-transaction basis.
Note: Please ensure compliance with local regulations on apply surcharges.
Editing or removing an Auto surcharge
To update an auto surcharge:
Go to Settings > Payment methods. You will see a section called Payment surcharge.
Click on the payment method that you want to update.
Make the update and then click Save.
To remove an auto surcharge:
Go to Settings > Payment methods. You will see a section called Payment surcharge.
Click on Remove surcharge.
Select the payment method surcharge to be removed, and click Save to confirm.