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Connect with Lightspeed POS (K-Series)

How to connect with Lightspeed POS (K-Series) for "Bill to room"

Kevin Soo avatar
Written by Kevin Soo
Updated over 6 months ago

Have a restaurant/bar at your property? You can allow guests to bill their charged back to their room and pay at checkout. Preno has integrated with Lightspeed POS (K-Series), a leading cloud-based hospitality POS platform.

Enable the connection to Lightspeed K-Series in Preno

Follow these steps to set up your integration:

  1. Go to Settings > Integration. Find the section Connect with Lightspeed K-Series POS and click on Enable. This will open a window for you to login to your Lightspeed K-Series account and authorise Preno connection.

  2. Once done, you will need to set up your business location that can send Bill to room charges to Preno. Click on Register a new business location.

  3. Choose the business location to register, and set the bill to room extra name. Then click on Save. Repeat step 2 & 3 if there are more than 1 business locations to be registered.

  4. Once the above setup is complete on the Preno side, jump over to your Lightspeed K-Series back office. You will need to enable the payment method for Preno.

    1. Go to Configuration > Settings > Payment methods

    2. Add a new payment method

      1. Ensure payment method type is Charge to room

      2. PMS Server is set to Other

      3. Select the Enable manual search checkbox

      4. Click on Save

  5. You'll now need to download the latest configuration to the iPad so that the Bill to room payment method to be available. To do this, click on the 3 dots at the bottom right corner of your iPad (Lightspeed K-Series app) and then click the refresh icon.

  6. Now that the integration is setup, you can test the integration by sending a test charge to a booking in Preno.

Read this article on how to send Bill to room charges from K-Series to a booking in Preno.


Xero connected users

You can set up a custom Xero mapping to send Bill to room charges to a different chart of accounts.

If you have also connected Xero to Lightspeed K-Series, ensure you map the Bill to room charges to a clearing account in Xero to prevent revenue from doubling up.


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