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Connect VRBO

How to connect VRBO to Preno's Channel Manager

Written by Jessica Kwok

When you connect VRBO to a channel manager there are a couple of changes to consider:

  • The VRBO commission will increase so check this with your account manager.

  • VRBO no longer collects payment on your behalf so you will need a payment gateway or RSC enabled in Preno to take payment.

Once you confirm the above, please contact Preno Support to request that your account is connected to VRBO. We will confirm with you when this has been connected.

You can proceed to connect VRBO and Preno.

  1. Login to Preno

  2. Click on Settings > Channel Manager

  3. Under Channel Mapping, click on ‘Edit’ next to VRBO

    1. The advertiser ID is the Preno ID. Take note of this as you will need to enter this during the setup.

      1. Existing accounts connecting to Preno, you will be asked the following questions and below are the corresponding answers for you to respond:

        1. Do you have an account with Vrbo or its affiliated partners? Select Yes

        2. Do you currently use property management software? Select Yes

        3. Your Vacation Rental Software is OTASWITCH

      2. New Customers with no VRBO account

        1. Do you have an account with Vrbo or its affiliated partners? Select No

        2. Do you currently use property management software? Select Yes

        3. Your Vacation Rental Software is OTASWITCH

  4. Once the connection is active, Preno will receive an activation email from VRBO and you can proceed to complete the mapping process then activate the account.

If you require assistance, please reach out to the team via the chat support!

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