Preno

How to troubleshoot when rates or availability aren't updating on Booking.com, Expedia, Airbnb or another OTA.

Availability or rates are not syncing to OTA

What to do when a guest requests a change to an existing Airbnb booking

Airbnb request to update an existing booking

Update Booking.com security settings so Preno emails are sent through to Booking.com guests

Preno emails not received by Booking.com guests

Amelia Gain

OTA Troubleshooting

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.