Prepayments
Adding a deposit on a reservation creates a Prepayment in Xero. If a booking’s check-in date has not been reached, a manually added payment will display as a deposit in Preno and push through to Xero as a prepayment. Payments made after the check-in date will not appear as deposits but will sync as payments upon checkout.
This is done so the hotelier can reconcile the money coming into their account sooner, rather than later.
These prepayments have a credit note attached to them for the amount of the payments. The credit amount is then applied to the guest invoice on checkout - please do not create any adjustments on the Prepayment in Xero, or else you'll receive errors on checkout.
Payments
Adding a regular payment to a booking does not immediately create a payment in Xero. Payments made after the check-in date will sync to Xero upon guest checkout rather than appearing as deposits.
This is done partly because the guest has already arrived, so it’s not a deposit (prepayment).
The payment is created on checkout, and automatically applied to the Invoice.