Our new version of Housekeeping is now available for early access. Please reach out to support if you would like to switch now.
Quick steps
Go to Housekeeping
Use filters to find rooms (status, room, assignee)
Add or view notes directly on each room
Click Assign staff to distribute rooms evenly
Update room status as cleaning progresses
What’s new
Search, sort, and filter rooms to find what you need quickly
See room and note history for better context
View empty rooms (no bookings) for extra cleaning or checks
Assign housekeeping staff automatically
How to assign housekeeping staff
Step 1: Set up your staff (one-time setup)
Go to Housekeeping
Click the down arrow next to Assign staff
Select Manage staff
Click Add staff
Enter staff name and optional notes (e.g. shift, preferences)
Save
Step 2: Generate daily assignments
Click Assign staff
Tick which staff are working today
Click Assign
Rooms will be distributed evenly across selected staff.
You can also update assignments by clicking on the assigned/unassigned staff name.
How to use filters and search
Use the filters at the top of the room list to quickly find what you need:
Status (Clean, Dirty, etc.)
Room
Assignee
Notes
This helps when you’re under pressure and need to locate specific rooms fast.
How to add or view notes
Find the room in the list
Click add note
Enter your message (e.g. “Extra towels needed”)
Notes are visible to your team and saved in note history.
Understanding room sections
Rooms are grouped to match your daily workflow:
Turnovers - these are rooms where someone is departing and a new person is arriving in the same day.
Departures - these are rooms where people are leaving today. If someone else is arriving in that room today too, then they'll appear in Turnovers.
Stayovers - you'll see what rooms, with how many guests, and where they are in their stay. This is great for keeping up with housekeeping procedures, like changing sheets every 3 days.
Arrivals - because these rooms were empty before the guest is due to arrive, you just need to give them a quick spruce up to make sure the rooms are ready for these people.
Closed - let your team know if housekeeping or maintenance is required.
Empty – no bookings (good for deep cleaning or checks)
Important notes
Staff assignment requires permissions
→ Set this in Settings > Users