Prepayments

Adding a deposit on a reservation creates a Prepayment in Xero

  • This is done so the hotelier can reconcile the money coming into their account sooner, rather than later.
  • These prepayments have a credit note attached to them for the amount of the payments. The credit amount is then applied to the guest invoice on checkout - please do not create any adjustments on the Prepayment in Xero, or else you'll receive errors on checkout.

Payments

Adding a regular payment to a booking does not immediately create a payment in Xero.

  • This is done partly because the guest has already arrived, so it’s not a deposit (prepayment). 
  • The payment is created on checkout, and automatically applied to the Invoice.
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